The Solutions Engineer plays a critical role in designing, educating and enabling our platform to meet the specific needs of our clients. By collaborating closely with product, engineering, sales, services, the Solutions Engineer uses their technical expertise to ensure that our solutions are robust, scalable, and aligned with customer requirements, ultimately helping clients maximize the value of their Orange Logic investment. 

Essential Functions:

• Solution Design & Architecture
  
  • Design and architect customized solutions that align with client objectives, ensuring they integrate seamlessly with existing systems.
  • Develop comprehensive technical documentation, including architecture diagrams, data flow diagrams and integration specifications.
  • Ensure solutions are scalable, maintainable, and meet the highest standards of performance and security.
• Technical Leadership & Support
  
  • Lead technical discussions and presentations with clients, providing clear and concise explanations of proposed solutions.
  • Provide technical expertise and support during the pre-sales and post-sales implementation process, including conducting demos, proof-of-concept projects, and assisting with technical questions in RFP’s.
  • Provide technical and development support for the SE team around complex workflows, integrations and setup for demos and POC’s.
  • Collaborate with sales teams to develop and present technical proposals that address client needs and showcase Orange Logic’s capabilities.
• Alliances
  
  • Provide technical assistance for partners to design & develop integrations, connectors and joint solutions leverage the strengths of both parties, ensuring compatibility and maximizing value for clients.
  • Stay informed about partner offerings and roadmaps, identifying opportunities for integration and innovation that can benefit Orange Logic and its clients.
• Continuous Improvement
  
  • Stay current with industry trends, emerging technologies, and best practices in digital asset management.
  • Continuously improve your knowledge and skills, seeking opportunities for professional development and certification.
  • Provide feedback to product and engineering teams on client needs and potential enhancements to Orange Logic’s platform.
    

‍The most successful candidates for this role will have:

• Prior experience working in complex, cross-functional enterprise software implementations.
• Related product experience and technical background.
• Exceptional English verbal and written communication skills with the ability to interpret and convey highly technical software concepts in an easy-to-understand way.
• Ability to collaborate to develop a selling strategy that appeals to the client well.
• Excellent problem-solving skills with a solution-oriented sales approach.
• Proficient with G-Suite or related software.
• Technically curious and eager to understand how complex systems work.
• Open minded and willing to venture off the beaten track. 

Working Conditions

Work hours are 4 hours in the office and then 8:00 PM - 00:00 AM midnight (remotely) for customer-facing meetings, mostly in US and EU timezones.

HR Specialist will be in charge of a variety of HR-related duties, with a focus on employee onboarding and offboarding, expatriate services and HR administration.

Essential Functions:

• General HR and Administration:
  
  • Monitor budgets by department and prepare required reports.
  • Collaborate effectively with HR-Admin and other teams to complete tasks efficiently.
  • Prepare company newsletters and support engagement activities as needed.
  • Provide required reporting data and support the Office & HR Manager when necessary.
  • Follow up on the Background Check process, employee onboarding and offboarding, and equipment preparation.
  • Support expatriate staff in the visa, work permit, and temporary residency card application process, including monitoring renewal terms and handling related tasks.
  • Implement and recommend employee training and development plans.
• Compensation, Benefits, and Payroll:
  
  • Compile data for payroll, compensation, and benefit packages.
  • Monitor payments for Social, Health, and Unemployment Insurances, Union fees, and premium health insurance package costs, including annual renewals.
  • Assist employees with their eligible benefits and process their queries in a timely manner.
• HR Policies and Compliance:
  
  • Prepare and ensure well-organized HR documentation, such as labor contracts, HR records, and reports.
  • Update and maintain staff databases, organizational charts, detailed job descriptions, and salary records.
  • Prepare and implement HR policies and announcements throughout the organization.
  • Stay up-to-date and ensure compliance with labor legislation changes.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

The most successful candidates for this role will have: 

• Familiar with labor laws and practices related to contract, C&B, and recruitment of both Vietnamese and expatriate employees.
• Hands-on experience in supporting working visa, work permit, and relocation logistic support for expatriate.
• Experience in Payroll and working with Social Insurance department, District Labor Union, Tax.
• Strong self-discipline. High sense of integrity, professionalism and responsibility in confidential matters.
• Pro-active, detail-oriented, self-motivated, good communication and team-work skills.
• Proficiency in English (both verbal and written).
• Technology literacy - Office applications like Microsoft Office, Google Workspace, or MacOS iWork suite. Experience in design tools like Canva is a plus.

Physical Demands & Working Conditions: 

• Prolonged periods of sitting and/or standing at a desk and working on a laptop.

‍

The Delivery Manager is responsible for ensuring the effective execution and delivery of our high-quality solutions. This role focuses on the “how” of building and shipping product features.

Essential Functions:

1. Facilitate Execution Excellence
   
   • Ensure clarity and alignment on deliverables, timelines, and milestones.
   • Drive sprint ceremonies, including planning, standups, and retrospectives.
   • Monitor and address team health, ensuring realistic commitments and achievable plans.
2. Remove Blockers
   
   • Identify and escalate risks, dependencies, and issues that may impede progress.
   • Work across functions to resolve conflicts, clear roadblocks, and maintain momentum.
3. Support Cross-Functional Collaboration
   
   • Act as the local partner for Product Managers, UX Designers, and Dev Leads to coordinate execution.
   • Serve as the bridge between distributed teams, ensuring seamless communication and handoffs.
4. Champion Quality
   
   • Ensure delivery meets the defined standards for functionality, performance, and reliability.
   • Collaborate with Dev Leads to align on technical scope and feasibility.
5. Optimize Delivery Processes
   
   • Continuously improve delivery practices by analyzing team workflows and identifying inefficiencies.
   • Advocate for tools and practices that enhance team productivity and cohesion.
     

The most successful candidates for this role will have: 

• Excellent verbal and written communication skills, particularly in English.
• Proven experience in managing project delivery for a complex and cross-functional enterprise software.
• A deep understanding of UI/UX and its impact on product design and development.
• Proven experience in simultaneously organizing and prioritizing multiple projects.
• Technically curious and eager to understand how complex systems work.
• Open-minded and willing to venture off the beaten track.
• Technical background and experience to a degree would be a plus, but not mandatory.

As an Elasticsearch software engineer, you will:

• Ensure our Elasticsearch clusters are optimally designed and configured
• Follow and implement Elasticsearch best practices
• Help build a robust, scalable and high-performance data architecture for new features
• Continuously optimize and tune the querying and indexing performance
• Work closely with the development and operations teams and jointly work on key deliverables ensuring production scalability and stability
• Taking ownership of projects and having the opportunity to further your knowledge
• Taking control over your productivity and improving your time management and communication skills

• At least 3 years of development with Elasticsearch
• Experience working with large indexes (e.g. >50 millions documents or 250 GB) and sharding
• Knowledge of Index design and architecture
• Strong programming fundamentals, including experience with one or more programming languages. 
• Strong self-discipline for delivering well-tested, complete features/modules under a tight schedule and the capability for rational thinking.
• A Bachelor’s Degree in any relevant major (e.g. Information Technology, Computer Science, etc.).

You will have the opportunity to focus on the aspects of the job that you enjoy the most. Specifically, you will be:

• Developing scalable new features for our software product that exceeds our customer’s needs.
• Building architecture for our platform to ensure optimal performance.
• Obtaining requirement feedback from internal teams/clients to maintain/support the product development.
• Write the Unit Tests for robust development.
• Performing code reviews on other team members’ work.
• Taking ownership of projects and having the opportunity to further your knowledge
• Taking control over your productivity and improving your time management and communication skills

We are looking for Engineers who possess the following:

• Proficiency with any backend programming languages.
• Proficiency in English (both verbal and written).
• At least 3 years practical experience on a web-based application.
• A solid fundamental understanding of software development.
• An understanding of complex algorithms and data structures, as well as a passion for intellectual challenges.
• Strong self-discipline for delivering well-tested, complete features/modules under a tight schedule and the capability for rational thinking.
• Experience with the database management tool SQL is a plus, but not mandatory.
• Experience with C#, .Net could be a plus, but not mandatory.
• A Bachelor’s Degree in any relevant major (e.g. Information Technology, Computer Science, etc.).

We are seeking a DevOps Engineer with a minimum of 3 years of expertise in Continuous Integration and Continuous Deployment (CI/CD) practices. In this role, you will play a crucial part in our software development lifecycle, focusing on automating and streamlining our build, deployment, and release processes.

Essential Functions:

• CI/CD Implementation: Design, develop, and maintain robust CI/CD pipelines to ensure smooth and efficient software delivery.
• Infrastructure as Code (IaC): Utilize tools such as CloudFormation/Terraform to automate and manage infrastructure provisioning and configuration.
• Containerization: Work with containerization technologies like Docker and orchestration tools such as Kubernetes for application deployment and scaling.
• Security: Implement security best practices throughout the CI/CD pipeline and infrastructure to propose a good balance and prevent breaches.
• Observability stack: Manage and improve metrics, logs, traces, alerting, visualization
• Troubleshooting: Diagnose and resolve issues related to deployments and system performance.
• DevOps Advocate: Collaborate closely with development and operations teams to bridge the gap and promote a DevOps culture.

• Proven experience of at least 3 years as a DevOps Engineer with a strong focus on CI/CD.
• Experienced with IaC tools such as CloudFormation/Terraform
• Experienced on containers approach with Docker (Linux and Windows).
• A Subject Matter Expert on cloud infrastructure (e.g. AWS, Google Cloud, Azure).
• Experience with CI/CD pipelines (TeamCity, Azure Pipelines)
• Experience with configuration management tools (e.g. Ansible).
• Experience in cloud native approach and containers orchestration tools (e.g. Kubernetes).
• Proficient with Windows/Unix systems using a terminal (e.g. Bash, Powershell).
• Hands-on experience with developer toolset and practices such as using source control, giving and receiving code reviews, writing unit tests and familiarity with agile principles.
• Strong understanding of common system architecture, provisioning and automation

As Technical Writer, you will enhance our engineering team’s expertise by creating articulate, well-structured documentation and training materials on Orange Logic’s DAM software, its framework, and other complex technical  topics.

Essential Functions:

Create, Develop and Implement Documentation:

• Understand the core features of Orange Logic’s DAM software and its framework, while collaborating with engineers and subject matter experts to produce high-quality documentation and training materials.
• Organize and structure information for optimal clarity and accessibility.
• Research and build out the training content using both internal and external resources to support ongoing skill development.
• Create insightful documents, diagrams, and visual aids to provide thorough explanations of complex technical concepts.
• Review and refine legacy documentation to create effective training material.

Collaborate with Cross-Functional Teams:

• Work closely with product managers, engineers, QA, and support teams to gather and validate technical accuracy in training materials.
• Participate in product development meetings to stay updated on new features and enhancements.
• Continuously seek feedback from internal and external users to improve documentation.

• ​​Bachelor's degree in Computer Science, Engineering, English or a related field
• 3+ years with proven experience as technical writer in a software or technology company
• Strong understanding of software development processes and methodologies.
• Experience documenting complex software applications, preferably  Digital Asset Management (DAM) or related enterprise software.
• Excellent written and verbal communication skills.
• Strong capacity to synthesize complex concepts
• Tech savvy with the ability to learn new technologies.

‍As an SQL Server software engineer you will:

- Leverage your knowledge of MS SQL Server to optimize our application performance by intervening on:

• The data schema
• Indexes
• Queries
• Upstream code

- Help build a robust and high performance data architecture for new features.

- Benchmark your solutions, design performance metrics and analyze problems occurring on production systems.

- Collaborate tightly with architecture, product, front-end, and back-end teams to gain feedback and ensure your solutions are effectively bringing value.

- Take ownership of projects and having the opportunity to further your knowledge.

- Take control over your productivity and improving your time management and communication skills.

• Proficiency with SQL, MS SQL
• Good understanding of database design and management.
• Proficiency in English (both verbal and written).
• At least 3 years practical experience on SQL Server specifically.
• Strong programming fundamentals, including experience with one or more programming languages. 
• Strong self-discipline for delivering well-tested, complete features/modules under a tight schedule and the capability for rational thinking.
• A Bachelor’s Degree in any relevant major (e.g. Information Technology, Computer Science, etc.)

Essential Functions:

• Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.
• Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, risks and staffing.
• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
• Overseeing quality control throughout the project's lifecycle, coordinating the efforts of various teams, ensuring all are actively working towards established milestones.
  

The most successful candidates for this role will have:

• 3+ years of experience managing complex, cross-functional enterprise software implementations.
• Strong technical background/software development experience required.
• Ability to motivate groups of people to complete a project on time.
• Strong supervisory and leadership skills.
• Excellent English verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Organized and able to prioritize multiple projects simultaneously.
• Technically curious and eager to understand how complex systems work.
• Open-minded and willing to venture off the beaten track.

NOTE: Engineering Manager / Solutions Architect / Tech Lead / Technical Project Lead is welcome to apply!

You will have the opportunity to focus on the aspects of the job that you enjoy the most. Specifically, you will be:

• Developing scalable new features for our software product that exceeds our customer’s needs.
• Building architecture for our platform to ensure optimal performance.
• Obtaining requirement feedback from internal teams/clients to maintain/support the product development.
• Write the Unit Tests for robust development.
• Performing code reviews on other team members’ work.
• Taking ownership of projects and having the opportunity to further your knowledge
• Taking control over your productivity and improving your time management and communication skills

We are looking for Engineers who possess the following:

• Proficiency with any backend programming languages.
• Proficiency in English (both verbal and written).
• At least 3 years practical experience on a web-based application.
• A solid fundamental understanding of software development.
• An understanding of complex algorithms and data structures, as well as a passion for intellectual challenges.
• Strong self-discipline for delivering well-tested, complete features/modules under a tight schedule and the capability for rational thinking.
• Experience with the database management tool SQL is a plus, but not mandatory.
• Experience with C#, .Net could be a plus, but not mandatory.
• A Bachelor’s Degree in any relevant major (e.g. Information Technology, Computer Science, etc.).