Job Summary:  The Cloud FinOps Analyst owns the full FinOps Lifecycle (Inform, Optimize, and Operate) and works very closely with the Information Technology and Finance leadership teams to analytically optimize our Cloud usage within business requirements, leading to maximum cost savings.

Essential Functions:

• Permanent Cost Optimization for all Cloud providers
• Plan, manage and deliver all FinOps projects
• Support the Finance and IT teams at each step of the FinOps Lifecycle
• Create FinOps best practices across the board, with cost optimization, efficiency and stability in mind at all times
• Organize data-driven and proactive financial management of our cloud tenants
• Use analytical techniques to assess spending patterns, identify trends, cost inefficiencies and cost drivers
• Provide billing reports to Finance, related to AWS, Azure and GCP client pass-through costs
• Work with Sales to determine estimated client storage and hosting pass-through costs
• Work with internal departments to determine budgets and monitor spend
• Propose and implement efficient and actionable solutions to all FinOps challenges (including, but not limited to: cost optimization, reservation & plan management, forecasting, usage reporting, cost visibility)
• Effectively communicate with business stakeholders, share analytical findings and proposed solutions to facilitate a common understanding of our current strategies and forecasting.

The most successful candidates for this role will have:

• Degree in Information Technology, Computer Science, Finance, Accounting, Business Analytics or a related field
• 3+ years of experience in a similar position
• Demonstrated understanding of FinOps processes, strategies and methods
• Excellent knowledge of Cloud Infrastructures, especially AWS (but Azure and GCP as well)
• Familiar knowledge of cloud cost management tools (such as CloudHealth, Cloudability or others)
• Good understanding of a SaaS platform & business model
• Ability to prioritize, manage projects, and communicate effectively
• Advanced Excel and / or Google Sheets user
• Experience developing systems that improve cost optimization and efficiency
• Growth mindset and interest in giving and receiving feedback with the goal of continuous improvement
• Excellent effectiveness strategies (organization, time management, and follow-up skills)
• Results & detail oriented and committed to operational excellence
• Self-sufficient with the ability to ask questions and request help when needed

Nice to have:

• Prior experience with Google Workspace
• A FinOps certification (Certified Practitioner or other)

AI Fluency

• This role operates in an AI-augmented environment
• We expect fluency in using AI tools to accelerate your own work, and the judgment to critically evaluate and correct AI output rather than take it at face value.

Job Summary:  The DevSecOps Engineer is responsible for embedding security at every stage of the software development lifecycle (SDLC) - from initial design and development to deployment and operations. This role introduces processes, tools, and methodologies that prioritize secure coding practices, infrastructure hardening, automated compliance, and proactive threat detection, while supporting scalability and continuous delivery in cloud-native environments.

Essential Functions:

• Infrastructure Design & Automation: Design, implement, and maintain secure infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation) with a focus on compliance, cost efficiency, and security
• Security Integration: Develop and enforce security controls within CI/CD pipelines, integrating automated scanning tools (e.g., SAST, DAST, SCA) to detect vulnerabilities and ensure secure deployments
• Cloud Management: Architect and manage secure cloud environments (AWS, Azure, GCP), including containerized workloads with hardened images and Kubernetes security policies
• Monitoring & Incident Response: Implement and manage logging, monitoring, and alerting solutions (e.g., SIEM tools, Prometheus, Grafana) for threat detection and incident response
• Collaboration & Culture: Promote secure development practices, train teams on emerging security methodologies, and collaborate with stakeholders to ensure security by design
• Cost Management: Monitor and optimize cloud costs while maintaining security compliance

The most successful candidates for this role will have:

• Technical Proficiency: Expertise in IaC tools (Terraform, CloudFormation), container security (Docker, Kubernetes), and cloud platforms (AWS, Azure, GCP)
• Security Best Practices: Strong knowledge of security frameworks (OWASP, NIST, CIS) and secure development principles
• Automation & Scripting: Skilled in scripting languages (Bash, Python, PowerShell) for automation and system integration
• System Administration: Solid experience with Linux/Windows hardening and configuration management tools (Ansible, Chef, Puppet)
• Communication & Collaboration: Excellent communication skills to promote security best practices and collaborate across teams

Nice to have:

• Familiarity with the .NET platform and secure coding practices

AI Fluency:

• This role operates in an AI-augmented environment
• We expect fluency in using AI tools to accelerate your own work, and the judgment to critically evaluate and correct AI output rather than take it at face value

Job Summary: We are looking for an Office Administrator & TA Assistant to manage the daily operations and facility needs of our Hanoi office while providing talent acquisition and candidate support. The role combines hands-on office administration with general HR logistics and local hiring assistance. You will work closely with the Office & HR Manager, Talent Acquisition Lead, hiring managers, and other supporting teams.  You’ll also play a key role in enhancing our employer brand to ensure we’ve seen as an employer of choice.

Office Administration and Facilities Management

• Keep the Hanoi office organized, supplied, and ready for daily use.
• Manage routine office needs, including pantry supplies, drinking water, stationery, meeting-room setup, visitors, and deliveries. Coordinate with building management and vendors on cleaning, maintenance, security, utilities, air-conditioning, repairs, and other facility matters.
• Maintain office inventory, vendor, purchasing, payment, travel, and asset records. Report equipment or network issues and follow up with IT, building maintenance, or approved vendors.
• Obtain quotations, follow up on approved orders and delivery, collect invoices and supporting documents, and maintain accurate procurement and payment records.
• Coordinate Hanoi onboarding and offboarding logistics, including workplace setup, access, equipment handover or return, and office orientation.
• Arrange approved business travel and support the logistics of employee activities and company events.
• Escalate safety issues, service interruptions, unusual expenses, and matters requiring management approval. Propose practical improvements to recurring administrative work.

Talent Acquisition

• Recruitment coordination and logistics: Handle recruitment tasks as assigned,  including basic candidate sourcing, initial resume screening, and assisting with talent pooling.
• Support local hiring in Hanoi by keeping track of  interviews, communicating with candidates, and maintaining recruitment records..
• Enhance our reputation: You'll actively work to strengthen our employer brand and professional network by providing excellent candidate experiences and building relationships.
• Improve our process: You'll collaborate with internal teams and candidates to gather feedback and implement new initiatives to optimize our recruitment performance.

All purchases, payments, contracts, and vendor appointments must follow the company’s approval process. Specialist HR, IT, Finance, Legal, and employment decisions remain with the responsible teams.

Qualifications:

• Minimum 3 years of experience working in HR, administrative, and recruitment/ talent acquisition roles.  Experience working in a Tech environment is a plus.
• Experience in recruiting intensively in Tech roles is a major plus
• Strong Vietnamese and working English, both verbal and written.
• Strong self-discipline and listening skills.
• High spirit of teamwork and collaboration.
• Maintain objective driven and tenacious in handling recruitment issues, administrative and related tasks.
• Take  ownership of your productivity; continuously improving your time management and communication skills.

Job Summary: The Customer Support Specialist serves as both a technical consultant and support expert, partnering closely with clients to understand their unique use cases and help them get the most out of the Orange Logic platform. This role is equal parts trusted consultant, problem-solver, client advocate, and technical guide - helping clients navigate challenges, optimize workflows, and maximize value from our solutions. You’ll be the frontline resource for client issues, ensuring expert-level assistance, timely resolutions, and a seamless support experience, while collaborating with internal teams to continuously enhance service delivery and client satisfaction.

Essential Functions:

• Serve as a primary point of contact and trusted consultant for clients seeking assistance with software issues, usage questions, or system optimization
• Diagnose, troubleshoot, and resolve software-related challenges in client environments, escalating complex issues as needed
• Deliver white-glove support, building trust and confidence with clients by providing accurate, helpful, and timely solutions
• Conduct proactive client outreach to ensure satisfaction, adoption, and engagement with new features or workflows
• Partner with clients to translate business needs into technical workflows, offering best-practice recommendations
• Document client interactions, solutions, and product feedback for use in knowledge bases and internal product discussions
• Identify and advocate for enhancements and usability improvements based on recurring client pain points or feedback
• Collaborate with Implementation Specialists, Product, and Engineering teams to ensure seamless handoffs and unified client experiences
• Lead or assist with client training sessions focused on software functionality, workflow customization, or new releases
• Continuously refine support processes to improve responsiveness, efficiency, and customer satisfaction.

• A Bachelor’s Degree or related experience.
• Experience implementing enterprise software.
• Proficient with G-Suite or related software.
• Excellent verbal and written communication skills in English.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Positive attitude, with a genuine enthusiasm for proactively solving problems.
• Technically curious and eager to understand how complex systems work.
• Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
• Analytical thinker who can translate complex business needs into feasible solutions.

Working time:

• Night shift: 9:00 PM - 6:00 AM HCMC
• Early shift: 05:00 AM - 02:00 PM HCMC

Department: Sales

Reports to: Customer Support Team Lead

Job Summary: Serving as a technical consultant, the Implementation Specialist I is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.

Essential Functions:

• Assists clients in translating their specific requirements into functional workflows in Cortex.
• Troubleshoots software-related problems that occur in client environments.
• Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
• Serves as a client advocate, seeking to provide white-glove service and solutions.
• Creates, and advocates for, enhancements to Cortex that improve the user experience for both clients and Implementation Specialists.
• Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
• Performs client training in both general Cortex functionality and client-specific customizations.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Qualifications:‍

• Bachelor’s Degree or related experience.
• Experience implementing enterprise software.
• Expert knowledge of and experience with Digital Asset Management systems.
• Proficient with G-Suite or related software.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Positive attitude, with a genuine enthusiasm for proactively solving problems.
• Technically curious and eager to understand how complex systems work.
• Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
• Analytical thinker who can translate complex business needs into feasible solutions.

Physical Demands & Working Conditions: Prolonged periods of sitting and/or standing at a desk and working on a computer.

Department: Implementation.

Reports to: Implementation Team Lead / Head of Implementation.

Working time: 3:00 pm - 12:00 am Vietnam time.

Job Summary: The Manager, Implementation leads a team of Implementation Consultants responsible for designing, configuring, and delivering high-quality software solutions for clients. This role ensures that implementations are technically sound, scalable, and aligned with customer requirements. Working in close partnership with the Manager, Project Management Office (PMO), this role plays a critical part in driving successful project delivery, driving project outcomes and proactively monitoring project and solution health. The Manager, Implementations focuses more on solution quality, configuration execution, and technical delivery outcomes. Both roles are responsible for driving successful outcomes.

Supervisory Responsibilities:

• Cohesive team builder that leads by example.
• Manages the daily workflow and performance of Implementation Consultants.
• Recruits, interviews, hires, and trains new staff.
• Provides ongoing coaching, feedback, and performance management.
• Oversees hiring, performance management, and career development across the team
• Ensures adherence to implementation standards, methodologies, and best practices.
• Promotes a culture of accountability, ownership, and continuous improvement.
• AI fluency and promoting a transformational mindset with regard to AI.

Essential Functions:

• Owns the technical quality of client implementations, including solution design, configuration, and deployment.
• Leads a team of Implementation Specialists to deliver high-quality, scalable, and maintainable solutions.
• Partners closely with the PMO to ensure projects are delivered successfully, aligning technical execution and resources with project timelines and milestones.
• Translates business and functional requirements into effective system configurations and workflows.
• Reviews and validates configurations, and deliverables to ensure quality and consistency.
• Acts as an escalation point for complex technical challenges and implementation issues.
• Drives a motion of sharing technical knowledge across the team and building knowledge bases.
• Ensures consistency in how solutions are designed and implemented across customers and teams.
• Collaborates with Solutions Design, Product, and Engineering to align on requirements, constraints, and best practices.
• Identifies risks related to solution design or implementation and works with PMO to mitigate them proactively.
• Drives healthy capacity planning in partnership with the broader services teams.
• Acts as a project sponsor for key projects, ensuring proactive project risk management in partnership with the PMO.
• Drives continuous improvement in implementation methodologies, tools, and processes.
• Contributes to the development and standardization of reusable solution patterns and best practices.
• Ensures proper documentation of configurations, workflows, and customizations.
• Supports enablement and knowledge transfer to Support and Customer Success teams post-implementation in partnership with the PMO.
• Participates in retrospectives and incorporates lessons learned to improve future delivery.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Qualifications:‍

• Bachelor’s Degree or equivalent experience.
• 4+ years of experience implementing enterprise software solutions in a SaaS environment.
• 1–3 years of people management experience is preferred.
• Strong technical understanding of software configuration, workflows, and system integrations.
• Experience with Digital Asset Management (DAM) systems or similar platforms preferred.
• Proven ability to translate business requirements into scalable technical solutions.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Ability to manage multiple implementations and priorities in a fast-paced environment.
• Detail-oriented with a focus on quality, consistency, and. maintainability.
• Customer-focused mindset with a commitment to delivering high-quality solutions

Physical Demands & Working Conditions: Prolonged periods of sitting and/or standing at a desk and working on a computer.

Department: Implementation

Reports to: VP, Professional Services.

‍Working time: 3:00 pm - 12:00 am Vietnam time.

Job Summary: HR & Office Administrator will take part in and gradually be in charge of the workplace across our three sites (Ho Chi Minh City, Hanoi and Jakarta), from the daily HR and  Administrative tasks to the whole office operation to ensure our team of talents are focused, productive, and highly engaged. 

Essential Functions:

• Office operations and workplace readiness:
  
  • Keep the offices running smoothly day-to-day: supplies, pantry, equipment readiness, meeting room setup support, and basic facility coordination. 
  • Maintain inventory levels and reorder points; ensure availability without overstocking.
  • Work with building management on office-related procedures.
• Procurement and vendor coordination:
  
  • Source vendor quotations, compare options, and support contract preparation with clear documentation and cost awareness.
  • Manage purchase requests and vendor follow-ups to ensure timely delivery and service quality.
  • Collect invoices and supporting documents accurately; coordinate with accounting/payment processes to keep cycles clean and on-time.
• Business travel arrangements and support:
  
  • Arrange approved flights, accommodation, visas and travel allowances. 
  • Support employees before and during business trips to ensure smooth travel arrangements and resolve any travel-related issues.
• HR operations:
  
  • Support HR tasks across the employee lifecycle: background checks, onboarding, offboarding and employee documentation including visas, Work Permits, TRCs for expats.
  • Maintain and ensure well-organized employee databases, organizational charts, leave records, premium health insurance registration and renewal, other employee benefits, etc.
  • Provide additional HR operational and administrative support during periods of increased workload or temporary team-member absence.
• Administration and report: Maintain office administration trackers and  databases with high attention to detail and confidentiality. Prepare and submit operational reports with high accuracy and  consistent quality.
• Employee-engagement activity: Support internal engagement activities - celebrations on special occasions, team building events, company trips - with reliable logistics and thoughtful coordination.
• Continuous improvement: Identify recurring friction points - vendor delays, unclear process, missing templates, repetitive manual work - and propose practical improvements.
• Other HR and Administrative related tasks as assigned by Office & HR Manager and Management from time to time.

Qualifications:

• Diploma or Bachelor degree with at least 2 years of experience in office administration, HR operations, or a related role.
• Strong Vietnamese communication and workable English for daily coordination.
• Proficient in Google Sheets or Microsoft Excel; familiarity with Google Workspace is preferred.
• Experience in bookkeeping, vendor payments, invoice processing, or expense management . 
• Familiarity with labor laws and related regulations is beneficial; accounting knowledge or similar experience is a plus.
• Strong ownership, well-organized, and execution-focused; handle multiple priorities while keeping data and documentation clean.
• High attention to detail, sharp in logical thinking, and dependable in confidentiality and professional discretion.
• Works well independently and collaboratively; proactive in supporting teammates and keeping operations smooth.

Physical Demands & Working Conditions:

• Prolonged periods of sitting and/or standing at a desk and working on a laptop. 

Department: Human Resource

Reports to: Office & HR Manager

As a QAE, you will help to ensure that the product systematically meets and exceeds our users’ expectations.

Essential Functions:‍

You will contribute by designing & executing the most efficient manual testing strategy to ensure that:

1. 90+% of defects are identified & documented before reaching the end-users

Exclusive of defects that can only be detected in the client environment

2. All features behave as they should (i.e no regression)

For all the releases supported

3. All new features are evaluated from an End User perspective

Understand users and create relevant testing scenarios

4.  Proactively suggest improvements for our product and methodologies

Report what does not work well or is broken, even if not part of the current assignments.

The ideal candidate has a very strong drive to build the perfect product combined with organizational skills, attention to detail, and a high level of empathy, including:

• Significant experience with manual testing of complex applications required
• Proficiency in English (both verbal and written)
• A strong fundamental understanding of software development.
• Strong self-discipline for delivering well-tested, complete features/modules under a tight schedule and the capability for rational thinking.

Nice to have:

• Experience in accessibility testing (familiarity with WCAG, accessibility shortcuts, keystrokes; WAS certification) is a plus, but not mandatory.
• Experience in test automation with knowledge of automation frameworks (e.g. Cypress, Selenium) and scripting languages (e.g., TypeScript, Java, JavaScript, C#).

Job Summary: You'll own how the Orange Logic platform runs on PostgreSQL — the performance, scalability, and reliability of the database layer at the heart of our product. You'll join one of our Platform development teams and take strong ownership of execution. Specifically, you will:

• Own how our platform interacts with PostgreSQL: query and index design, schema design and versioned migrations, transaction and connection management, and continuous performance optimization.
• Design for scale — apply the right patterns (replication, partitioning, read distribution, connection pooling) to keep the database fast and reliable as load and tenancy grow.
• Make PostgreSQL reliable and reusable across the platform: running on Kubernetes, provisioned through infrastructure-as-code, and consumed cleanly by other engineering teams.
• Take on other high-priority platform work when it outranks the database stream. This is a platform engineering role, not a single-track one.
• Deliver well-tested, PR-quality work and review others', with AI coding agents as a core part of how you work.

The most successful candidates for this role will have:

Required:

• Production experience with PostgreSQL — query optimization, EXPLAIN/ANALYZE, indexing, schema design, and diagnosing performance at the application boundary.
• Proven experience operating PostgreSQL at scale in production — multi-terabyte databases, sustaining thousands of transactions per second, and scaling read capacity with auto-scaling replicas — plus command of the patterns and tradeoffs behind it: partitioning, read distribution, replication/failover, and connection pooling options.
• 5+ years of professional backend engineering.
• Comfort in Kubernetes environments and with infrastructure-as-code. You're infra-aware, not a DBA.
• Demonstrated ability to use AI coding agents for feature- and bugfix-level work across a codebase — context preparation, agent direction, implementation review, testing, and PR-quality delivery.
• A track record of taking ownership and shipping under your own direction.
• Professional English, written and verbal — you'll work closely with our US-based teams.
• Bachelor's degree in a relevant field (Computer Science, Information Technology, or similar).

A strong plus:

• Building internal platform or self-service capabilities — database-as-a-service, golden paths, and the telemetry/observability that makes them self-serve (metrics, slow-query insight, health and performance signals).
• Working within or extending a custom data-access layer or ORM internals.
• Experience with C#/.NET — our platform's stack.
  

Job Summary: In this role, you will serve as the primary IT Systems & Support Administrator for our Hanoi office, driving reliable technology infrastructure, server cluster support, and Tier 1–2 user care across our regional teams.

Specifically, you will:

• User Support: Act as the primary on-site contact for Tier 1–2 IT support in Hanoi, with support for users in HCMC and Europe when needed. Troubleshoot issues in person or remotely using tools such as RDP, VNC, or TeamViewer, and escalate unresolved issues to the broader IT team.
• System Maintenance: Install, configure, and troubleshoot Windows, macOS, and Linux workstations, hardware, software, peripherals, and basic network issues.
• Infrastructure & Security: Support centralized directory-based infrastructure such as JumpCloud, standardized computer images, endpoint configurations, and security requirements.
• Server Management: Support a cluster of 30x nodes to aid in Development unit testing, builds, and evaluation.
• Asset & Documentation Management: Maintain accurate IT asset inventory and technical documentation for device setup, software installation, hardware configurations, and recurring issues.
• Testing & Improvement: Assist in testing new software, updates, and workplace technologies for compatibility and performance. Identify recurring issues and recommend process improvements.

The most successful candidates for this role will have:

• Hands-on experience in IT support, helpdesk, office IT operations, or a similar technical support role.
• Working knowledge of Windows, macOS, and Linux environments, including workstation setup, software installation, hardware troubleshooting, and basic network issue resolution.
• Strong communication skills in both Vietnamese and English, written and spoken.
• A technical, systematic, and logical approach to problem-solving.
• Strong sense of ownership, follow-through, and accountability for assigned tasks.
• Good prioritization skills, detail-oriented and well-organized, especially when handling multiple requests, interruptions, and concurrent projects while adhering to strict deadlines.
• Committed to support employees directly in a professional, responsive, and service-minded manner.

Nice to have:

Experience in:

• Google Workspace administration or user support.
• MDM/UEM systems such as JumpCloud, Intune, or Jamf.
• Endpoint security and management tools such as CrowdStrike, Automox, Rapid7, or BeyondTrust.
• Basic Linux troubleshooting, such as Ubuntu or Debian.
• SSO and identity concepts such as SAML, OIDC, or SCIM.
• Apple Configurator, Munki, or other automated software deployment tools.

Job Summary: The Production Support Engineer is responsible for troubleshooting, maintaining, and optimizing business-critical production applications and infrastructure. This role involves handling escalated issues from Level 1 support, performing detailed root cause analysis, supporting monthly maintenance activities, and ensuring SLA compliance. The engineer will collaborate closely with development, infrastructure, and database teams to deliver system stability and operational excellence. 

Essential Functions:

• Application and System Support:
  
  • Administer and resolve application issues, provide timely updates, and perform root cause analysis.
  • Perform detailed troubleshooting, log analysis, and root cause investigations for application and infrastructure incidents.
  • Provide software application support, including monitoring, escalation, and incident response.
  • Support application outages by executing recovery plans and participating in post-mortem analysis.
• Infrastructure Management and Automation:
  
  • Assist in making infrastructure adjustments and improvements using Infrastructure as Code (IaC) tools such as Terraform and Ansible.
  • Collaborate with infrastructure teams to implement changes for scalability, security, and reliability.
  • Contribute to continuous improvements in deployment processes, infrastructure optimization, and system performance.
• SLA and Operations Management:
  
  • Work within established Service Level Agreements (SLAs) to ensure timely issue response and resolution.
  • Develop, maintain, and document known issues, workarounds, and standard operating procedures (SOPs).
  • Participate in regular on-call rotations and ensure timely communication and escalation during incidents.
• Maintenance and Reliability:
  
  • Plan, schedule, and execute monthly maintenance activities on test and production servers, including patches, updates, and health checks.
  • Contribute to system reliability initiatives to proactively reduce incidents and increase uptime.
• Continuous Improvement:
  
  • Develop automation scripts and tools to improve operational support and reduce manual interventions.
  • Stay updated with emerging technologies and best practices in production support, DevOps, SRE, and cloud operations.
  • Participate in ongoing training and knowledge-sharing initiatives within the team.
  • Analyze application and background process performance.
• Nice to have:
  
  • Recommend and implement performance tuning.
  • Deploy and support SSO, SSL, and vanity URL configurations.

• Technical Expertise:
  
  • Proficient in application troubleshooting, root cause analysis, and log diagnostics.
  • Experience with SQL queries and database management (primarily SQL Server).
  • Knowledge of programming/scripting languages (Python, PowerShell, Bash).
  • Hands-on experience with Infrastructure as Code tools such as Terraform and Ansible.
  • Familiarity with Azure/Google Cloud/Kubernetes are a plus but not required
  • Familiar with middleware technologies such as IIS, Traefik, and ElasticSearch.
  • Understanding of networking concepts and web technologies (APIs, HTTP, DNS).
  • Knowledge of containerization using Docker
• Systems and Tools Proficiency:
  
  • Skilled in administering Windows and Linux systems through command-line interfaces.
  • Experienced with system monitoring, alerting tools, and incident response workflows.
  • Ability to manage and maintain cloud-based and on-premises infrastructure environments.
• Soft Skills:
  
  • Customer-focused mindset with a proactive approach to problem-solving.
  • Strong documentation, communication, and incident management skills.
  • Ability to work under pressure, prioritize tasks effectively, and adapt to fast-paced environments.
  • Strong teamwork and collaboration skills across development, infrastructure, and support teams.
• Preferred Skills:
  
  • Familiarity with infrastructure security practices and compliance requirements.
  • Ability to guide and mentor junior team members during troubleshooting and support activities.
• Physical Demands & Working Conditions:
  
  • Ability to support on-call rotation, which may include night and/or weekend work.
  • Prolonged periods of sitting and/or standing at a desk and working on a computer.

Department: Information Technology 

Reports to: VP of IT & Infrastructure

Job Summary: We are seeking a seasoned Software Architect to establish the architectural vision and technical stewardship for OL Vietnam. In this role, you won't just design systems; you will empower our engineering teams by creating clear architectural principles, patterns, and "paved roads" that enable them to build scalable, secure, and maintainable software with velocity. You will lead by influence - facilitating critical design decisions, mentoring engineers, and translating business strategy into a tangible technical roadmap that elevates our entire platform and application landscape.

Essential Functions:

• Architecture Strategy & Governance: Define and evolve the target architecture, principles, tech radar, and roadmaps; steward ADRs; facilitate architecture/design reviews; ensure decisions and trade‑offs are documented and communicated.
• Application Architecture: Lead or facilitate system design for major initiatives; clarify domain boundaries and modularization; guide performance and reliability patterns (caching, concurrency/async, idempotency, retries/timeouts, graceful degradation).
• Platform Architecture & Developer Experience: Establish standards for build/packaging, runtime environments, configuration and secrets, and environment promotion (dev/stage/prod); contribute paved paths (templates, reference repos) for CI/CD, release strategies (e.g., canary/blue‑green when useful), and fast rollbacks.
• Hands-on Leadership & Execution: Lead by example by contributing directly to complex technical challenges, reference implementations, and critical proof-of-concepts. Prove your architectural standards are effective and pragmatic through hands-on implementation.
• Containerization & Orchestration: Validate containerization and orchestration approaches during architectural reviews; align implementations with golden paths.
• Data & Flow: Align integration and data‑flow patterns; recommend persistence choices (relational/NoSQL/search/cache) appropriate to use cases; ensure backup/restore considerations are in place.
• Delivery & Enablement: Create reference implementations and migration plans; mentor engineers and tech leads; raise documentation quality (C4, sequence diagrams, RFCs/ADRs, onboarding guides).
• Stakeholder Leadership: Translate business goals into architecture roadmaps with measurable outcomes; collaborate with product, platform/infra, and security teams.‍
• Security & Quality Fundamentals: Champion security by design (authn/z, least privilege, encryption) and the adoption of baseline quality gates within the SDLC by partnering closely with platform and security teams.

The most successful candidates for this role will have: 

Key Qualifications:

• 8+ years in software engineering, including 3–5 years as an architect or senior technical lead for distributed systems.
• Depth in application architecture: domain modeling and modularization, API design, event‑driven and integration patterns, performance and reliability trade‑offs; hands‑on design/code reviews.
• Breadth in platform architecture: establishing build/run standards, environment promotion, configuration and secrets management, and developer experience/golden paths.
• Practical experience with cloud platforms and Infrastructure as Code tooling.
• Working knowledge of containerization and orchestration concepts: image packaging, workload/scheduling models, and networking fundamentals to effectively evaluate and guide teams.
• Proficiency in at least one modern backend language (e.g., C#, Java, Go) and scripting for tooling/automation.
• Modern CI/CD practices and the ability to create reusable pipelines/templates and quality gates.
• Excellent communication and a track record of high‑quality technical documentation (C4, ADRs, migration plans, onboarding guides).
• Solid security and data fundamentals befitting an architect role.

Preferred Qualifications

• Experience enabling platform engineering practices (templates, paved paths, developer portals).
• Background with multi‑tenant SaaS, performance engineering, resilience testing, and pragmatic cost optimization.
• Familiarity with common data and messaging technologies (relational databases, caches, search engines, message brokers) and object storage patterns.
• Exposure to media processing/CDN or DAM‑adjacent workflows.
• Proficient English verbal and written communication skills.

Every Orange Logic customer runs on cloud infrastructure our team operates: Kubernetes clusters across several clouds and regions. We’re bringing that estate onto one consistent platform, defined in code, deployed automatically and observable end to end. What you ship runs in production the next day, and your customers are our own engineering teams: you turn their requests into self-service products, not a ticket queue.

Essential Functions:

• CI/CD Implementation: Design, develop, and maintain robust CI/CD pipelines to ensure smooth and efficient software delivery.
• Infrastructure as Code (IaC): Utilize tools such as CloudFormation/Terraform to automate and manage infrastructure provisioning and configuration.
• Containerization: Work with containerization technologies like Docker and orchestration tools such as Kubernetes for application deployment and scaling.
• Coding / Scripting: Create and maintain in-house tools aiding software development.
• Security: Implement security best practices throughout the CI/CD pipeline and infrastructure to propose a good balance and prevent breaches.
• Observability stack: Manage and improve metrics, logs, traces, alerting, visualization
• Troubleshooting: Diagnose and resolve issues related to deployments and system performance.
• DevOps Advocate: Collaborate closely with development and operations teams to bridge the gap and promote a DevOps culture.

You’ll also need to:

• Collaborate tightly with architecture, product, front-end, and back-end teams to gain feedback and ensure your solutions effectively bring value.
• Take ownership of projects and have the opportunity to further your knowledge
• Take control of your productivity and improve your time management and communication skills

• Proven experience of at least 2 years as a DevOps Engineer with a strong focus on CI/CD.
• Experienced with IaC tools such as CloudFormation/Terraform
• Experienced on containers approach with Docker (Linux and Windows).
• A Subject Matter Expert on cloud infrastructure (e.g. AWS, Google Cloud, Azure).
• Experience with CI/CD pipelines (TeamCity, Azure Pipelines)
• Experience with configuration management tools (e.g. Ansible).
• Experience in cloud native approach and containers orchestration tools (e.g. Kubernetes).
• Proficient with Windows/Unix systems using a terminal (e.g. Bash, Powershell).
• Hands-on experience with developer toolset and practices such as using source control, giving and receiving code reviews, writing unit tests and familiarity with agile principles.
• Strong understanding of common system architecture, provisioning and automation

Job Summary: We are seeking a Software Engineer, who will be responsible for developing scalable new features and building robust architecture for our premier Digital Asset Management (DAM) platform. You’ll ensure robust development through comprehensive unit testing, code reviews, and taking ownership of projects to deliver high-quality and impactful solutions.

You will have the opportunity to focus on the aspects of the job that you enjoy the most. Specifically, you will be:

• Developing scalable new features for our software product that exceeds our customer’s needs.
• Building architecture for our platform to ensure optimal performance.
• Obtaining requirement feedback from internal teams/clients to maintain/support the product development.
• Write the Unit Tests for robust development.
• Performing code reviews on other team members’ work.
• Taking ownership of projects and having the opportunity to further your knowledge
• Taking control over your productivity and improving your time management and communication skills

The most successful candidates for this role will have:

• Candidates must demonstrate the ability to use AI coding agents to perform feature-level or bugfix-level work across a codebase, including context preparation, agent direction, implementation review, testing, and PR-quality delivery.
• Proficiency with any backend programming languages.
• Proficiency in English (both verbal and written).
• At least 3 years practical experience on a web-based application.
• A solid fundamental understanding of software development.
• An understanding of complex algorithms and data structures, as well as a passion for intellectual challenges.
• Strong self-discipline for delivering well-tested, complete features/modules under a tight schedule and the capability for rational thinking.
• Experience with the database management tool SQL is a plus, but not mandatory.
• Experience with C#, .Net could be a plus, but not mandatory.
• A Bachelor’s Degree in any relevant major (e.g. Information Technology, Computer Science, etc.).